Yell Marketing Marketing Solutions

Accounts and billing


Q1. How do I view my bill/invoice?

To view or get a copy of your bill/invoice go to the 'Accounts & billing' drop-down, then click on 'Invoices' in the sub-menu that appears below. Here you can search for and view all your invoices - and select and print the one you want.

Back to top

Q2. How can I check you have received my payment?

You can check if your payment has been received by us, by clicking on "Accounts & Billing" in the navigation. Check the "Summary of account activity" section, which will show you an up-to-date view of your payments.

Back to top

Q3. How much do I owe on my account?

You can check how much you owe on your account by clicking on "Accounts & Billing" in the navigation. Check the "Summary of account activity" section, which will show you an up-to-date view of your payments.

Back to top

Q4. How can I make a payment?

Online - To make a payment online by credit or debit card select "Make a payment" in the "Accounts & Billing" drop-down. Payment options are at the bottom of this page.

BACS, internet or phone banking - if you want to make payments via BACS, or via your internet or telephone banking service, please use the following information:

Yell Limited
Barclays Bank plc, Soho Square, Leicester
Sort Code: 20-78-98
Ac/ no: 2370-4386
Account Name: Yell Limited
Please quote your reference and account number.

Our bank details for cross-border payments within the European Union are:
IBAN: GB13BARC20789823704386
Swift no: BARCGB22

Back to top

Q5. What is a Direct Debit Guarantee?

It's a scheme, offered by all banks and building societies that accept Direct Debits, designed to protect you in the unlikely event that something goes wrong. It also covers dealing with changes and cancellations. If you would like to know more about this, go to www.bacs.co.uk.

Back to top

Q6. What is an Rolling Credit Agreement (RCA)?

An RCA is a Rolling Credit Agreement. This enables the Direct Debit to roll indefinitely, so you don't have to re-sign new documentation.

Back to top

Q7. I don't understand my statement. What's it showing me?

Your 'Account Statement' shows you information such as your opening balance, payments received during the month, products that have just been invoiced and a closing balance. It also shows what payment is due the following month. The Payment Schedule Statement breaks down your order into more specific details regarding your purchases.

Back to top

Q8. My business is VAT exempt. What do I need to do?

Select "Invoices" in the "Accounts & Billing" drop-down. At the bottom of the page you'll find a link to to our VAT exemption form. Simply fill it in and we'll do the rest.

Back to top

Q9. Can I use my online invoices for VAT purposes?

Yes - our online invoices are tax invoices and can be used for VAT purposes.

Back to top